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Facebook versus Your Website – Why You Need Both

Posted by Lorraine Goodman on May 29, 2012
Posted in: Arts Advocacy, Arts Marketing, Social Media. Tagged: Arts, Arts Advocacy, Branding, development, facebook, Marketing, online presence, social media. Leave a Comment

The Difference:

By now, most organizations have some kind of online presence; having a website is almost de rigueur.  And, of course, your organization is on Facebook – yes?  But how do they differ? Why do you need both?

In general, your website is your online ‘brochure.’ It promotes your organization and gives information to customers and donors. It is generally a one-way informational outlet.

Your Facebook page may offer some of the same information as your website, but its purpose is different. Social Media is designed to be interactive. It is a tool with which you can share information and create a two-way dialogue with your consumers and donors. Consequently, your Facebook page should not simply be an iteration of your website.

Upgrading your Facebook Page

One way to engage with your audience is to utilize the many apps that are now easily available on Facebook. The screenshot below comes from BAM’s Facebook page. Notice the variety of add-on apps: two contests, events calendar, a map of it’s location, and information on membership options. What is odd, however, is the  appearance of the tabs – hardly reflective of a company that usually cares a great deal about the looks of its marketing. Tab images on Facebook are now edit-able.  

The Atlantic Theatre Facebook page is not much better. The RSS feed is a nice touch, but opportunities are still being lost. Why is the profile picture cut off? And again, the tab images have not been curated.

Fun Things you can do – for Free – with your Facebook page:

  • Update your timeline back to your company’s founding – not to the date you joined Facebook. (For a great example, see New York Times’ Timeline: https://www.facebook.com/nytimes)
  • Install third party apps. Apps to consider:
    • Integrate an email capture app. If your organization uses Constant Contact or Mailchimp, this should be very easy. If not, you can use: https://apps.facebook.com/contactpage/?ref=ts
    • Extended Info App — Atlantic Theater Company uses this app, but you can also add customized maps from Batchgeo.com. This can be especially useful if you have more than one location.
    • IFrame App – iFrame gives you the option to either enter HTML OR, more simply, a URL that links to any site. Use iFrame to link to ‘purchase tickets’ options such as Smartix, or whatever other tool you use. You can also use iFrame to link to the Support Us page on you organization’s website.
    • Keep your calendar / events up-to-date
    • Flickr — especially if you already have an account
    • Mailchimp newsletter
    • Reskin your tabs to reflect your organization’s brand. While you cannot reskin the apps Facebook automatically provides, you can reskin all the others. You can reorder the tabs as well (except for the photos tab).
This first shot is of a just published page that takes advantage of many of the free apps anyone can use.
The second screen-shot is from a page (as yet, unpublished) I’m developing. It includes a loan calculator, and ATM locator, forms clients can download, RSS feeds, extended information with interactive maps and active Surveys.
This should get you started. If not, feel free to contact me.

Your Website: Is it All it Can Be?

Posted by Lorraine Goodman on May 15, 2012
Posted in: Arts Advocacy, Arts Marketing. Tagged: Arts Advocacy, Branding, development, Marketing, online presence, performing arts, website. 1 comment

Does your organization have a website? If so – when was the last time you took a serious look at it?

Not-for-profit performing arts organizations need to remember that their website are first and foremost marketing tools. That means design and content should take into account target audience and marketing goals. Your website should also be considered a development tool. But remember, funders – foundational, corporate and governmental – who will also check out your site, constitute a different type of audience. Best websites take this into account as well.

Websites of Performing Arts Organizations should, at the very least, include the following:

  • An “About” page with mission statement, Board of Trustees, Staff, History, Past Awards, Related Links, rental information, etc. You may also want to include Job Opportunities here.
  • “The Season” with information on what will be appearing on your stages and how to purchase tickets. You may also want to include information on Groups and Discounts, a seating chart, Box Office Hours, a season calendar and / or overview, wheelchair accessibility and other general information.
  • Support Page with information on subscriptions, memberships, donations, sponsorships and planned giving. Make sure you offer a number of ways to contribute (online and off) and that the process is as simple as possible. You may also want to include information about Volunteering. If you have Special Events – that should also be included here.
  • FIND US:  ALWAYS include a map and directions – consider driving directions as well as public transportation. You may also want to suggest dining facilities in the neighborhood. This both promotes good will and gives you an opportunity for quid pro quo promotions.
  • BUY NOW: Make sure you have CLEAR and CONCISE information on how to buy tickets. THE MORE CLICKS, THE GREATER CHANCE YOUR POTENTIAL CUSTOMER WILL GIVE UP.
  • PRESS PAGE: This should include press releases as well as links or pdf copies of any articles that mention your organization. You should also include a downloadable media kit with leadership bios, quick schedule and your latest fact sheet[1]. You may also want to include information on how to get in touch with your press office and instructions on how to obtain high resolution images.
  • DEVELOPMENT: remember that, along with patrons and subscribers,  potential donors will check out your website. So along with your “SUPPORT US” page (above), you may want to include Annual Reports and even you latest 990 or audit. (Or in lieu of that, links to the reports on Guidestar or the Foundation Center)
  • Depending on your specific organization, you can also include pages devoted to: Educational programs, your Artists’ bios, information on play submissions, ushering, Volunteer Ambassador Programs, auditions, community outreach, etc.
Having an organized, functional, and easy-to-navigate website is key to getting more views which can lead to greater ticket sales and donations. Next week’s post will discuss HOW to drive people to your site!

[1] See description of Fact sheet and an example HERE

Charity throws party of the year | Crain’s New York Business

Posted by Lorraine Goodman on May 8, 2012
Posted in: Development, Special Events. Tagged: development, NFP Boards, Robin Hood Foundation, Special Events. Leave a Comment

Great article on how one of the most successful fundraising events in the country attracts big money through innovative planning and board involvement

Charity throws party of the year | Crain’s New York Business.

How to Fund the Arts in America – Room for Debate – NYTimes.com

Posted by Lorraine Goodman on May 5, 2012
Posted in: Arts Advocacy, Development. Tagged: Arts, Arts Advocacy, culture, development, elitism, Funding the Arts, performing arts, theatre. 1 comment

On May 1, The New York Times published a series of editorials from eight professionals around the country on funding the Arts.

Contributors include:
    • Beth Nathanson, Playwrights Horizons
    • David Boaz, Cato Institute
    • Bob Lynch, Americans for the Arts
    • Sergio Munoz Sarimento, Artist and Arts Lawyer
    • Kamilah Forbes, Hip-Hop Theatre Festival
    • Clyde Valentin
    • Michael Royce, New York Fundation for the Arts
    • Stacy Palmer, The Chronicle of Philanthropy

How to Fund the Arts in America – Room for Debate – NYTimes.com.

Social Media Marketing for the Arts: Case Studies

Posted by Lorraine Goodman on May 1, 2012
Posted in: Arts Advocacy, Arts Marketing, Social Media. Tagged: Arts, Branding, facebook, Hunger Games, Moliere, social media, The Blue Whale, theatre, twitter. 4 comments

The Chronicle of Philanthropy[1] recently published an article on how not-for profits – which tend to have much smaller budgets than for-profit businesses — use social media. “The challenge, especially for the greater than 1 million smaller organizations with tight budgets and limited staff, is how to use scarce resources most effectively to reap the benefits,” says a new 10-page report by the Rita Allen Foundation and the Bridgespan Group.[2] “But in the rush to “go social,” many nonprofits are failing to think through their strategy, define their target audience, match online tactics to real world goals, or consider how they might measure success and learn from failure.”[3]

The hard truth is, you cannot simply adapt offline strategies and post them online. “The web is not TV. Organizations that understand the New Rules of Marketing and PR develop relationships directly with consumers…”[4]

This should be great news for not-for-profit Arts institutions, as it offers opportunities to interact directly with audiences.  And yet some Arts institutions have held back, sticking to traditional media and neglecting social media all together, or worse, limiting its use to a mere dabble here and there, frequently damaging the ‘brand’ more than helping. While seemingly low-cost, Social Media does require regular maintenance, making it labor intensive.

That said, while many arts institutions still question how to best use social media. Beyond posting events, luring fans and offering occasional trivia contests or free tickets, questions remain (as they do throughout the business world) on how to best further engage constituents.

Below are some case studies that offer examples of the creative ways arts organizations and others have used Social media.

TWITTER

American Museum of Natural History: The Blue Whale:

“I am the whale on the ceiling of the Natural History Museum in New York City.”

The Blue Whale – one of the most popular attractions at the American Museum of Natural History on New York City’s, Upper

West Side, has been tweeting since late 2008. He has over 14,000 followers and regularly tweets about visitors and current events. Young people have been known to visit the whale, just to see what ‘he’ will say about them.

Théâtre du Nouveau Monde (TNM): Le Bourgeois Gentilhomme

While frivolously tweeting away in classical French verse, characters from Molière’s play introduced themselves to a new clientele. Three profiles were created – the Bourgeois, his wife and the Marquise – and social media hosts were hired to “play them.”

“Deceits, anachronisms, ribaldries and misunderstandings: they held nothing back. The characters not only interacted with each other but also directly with young Twitter users who were exposed to the verbal thrusts and parries of characters many of whom they did not know from Adam.”

TNM and its media specialists also identified top “influencers” on Twitter in Quebec (people with high Twitter ratings whose interests touched on technological innovation or culture). The results?

In one month, the Molière characters attracted a total of 1,045 subscribers on Twitter and sent out more than 1,000 tweets. This generated visibility to more than 60,000 people and a secondary visibility of more than 600,000 people. Even more importantly, there was such a demand for tickets, that TNM needed to extend the run for four additional performances. The originality and never-seen-before character of the initiative had an impact extending Canada-wide in the Web media and the traditional press, the equivalent to a traditional press campaign worth tens of thousands of dollars.[5]

Lionsgate: The Hunger Games

Speaking about a record-breaking success of a worldwide commercial phenomenon may not seem relevant when addressing the not-for-profit realm, but there are lessons to be learned from Liongate’s use of social media. As Brooks Barnes writes in his piece in the Business section of the New York Times called, “How ‘Hunger Games’ Built Up Must-See Fever,”

“The dark art of movie promotion increasingly lives on the Web, where studios are playing a wilier game, using social media and a blizzard of other inexpensive yet effective online techniques to pull off what may be the marketer’s ultimate trick: persuading fans to persuade each other.”[6]

The article goes on to describe the yearlong digital effort focusing on “near-constant use of Facebook and Twitter, a YouTube channel, a Tumblr blog, iPhone games and live Yahoo streaming from the premiere.”

A quick peek at the movie’s Facebook page reveals sophisticated use of Facebook Pages “apps” with a number of games, guarded by a “Like: Gatepost” with opportunities to enter polls, interact, become a “Mayor of Panem,” etc. Key also was

the planning and monitoring: one team member was assigned to cultivate “Hunger Games” fan blogs; the senior VP created a chronology for the entire online effort, using spreadsheets (coded in 12 colors) that detailed what would be introduced on a day-by-day, and even minute-by-minute, basis over the length of the campaign.

The key element in all three examples is “engagement.” Audiences are cultivated as active participants, not passive recipients. Scale need not be the issue — whether its simple tweets from a unique perspective or a multi-million dollar, complex strategy: if you engage you spark interest and cultivate audiences.


[1] (http://philanthropy.com/article/Social-Media-Advice-for-Small/131253/)

[2] “Tweeting For a Better World,” by Sivan Nemovicher, Elizabeth Good Christopherson, Jill Nagle, and Jonathan Kartt The BridgeSpan Group”, http://www.bridgespan.org/tweeting-for-a-better-world.aspx

[3] Ibid

[4] “The New Rules of Marketing & PR,” by David Meerman Scott.

[5] http://www.pheromone.ca/en/accomplishments/tnm-le-bourgeois-gentilhomme

[6] “How ‘Hunger Games’ Built Up Must-See Fever,” by Brooks Barnes, The New York Times, Published: March 18, 2012, http://www.nytimes.com/2012/03/19/business/media/how-hunger-games-built-up-must-see-fever.html?_r=1&sq=Hunger%20Games%20marketing&st=cse&adxnnl=1&scp=2&adxnnlx=1335621627-lUhmCIjGo2XueqAePybQMQ#

Also see video: http://video.nytimes.com/video/2012/03/18/business/media/100000001433276/feeding-hunger-for-the-hunger-games.html

________________________________________________

Social Media in Theatre

View more documents from Devon Smith

Video: How Small and Large Nonprofits Use Social Media – Social Philanthropy – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas

Posted by Lorraine Goodman on April 27, 2012
Posted in: Arts Advocacy, Arts Marketing, Social Media. Tagged: Branding, Marketing, social media. Leave a Comment

Video: How Small and Large Nonprofits Use Social Media – Social Philanthropy – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas.

Cultural Entrepreneurship: Attraction and Balance.

Posted by Lorraine Goodman on April 24, 2012
Posted in: Arts Advocacy, Arts Marketing, Development. 3 comments

infographHow does a twenty-first century arts institution find that equilibrium between what Matthew Arnold defines as “the best that has been thought and said,” and “the property of an educated elite… which involves intellect and study,”[1] with a more populist approach. After all, “the majority of the audience for culture consists of “omnivores” who have both traditional and popular forms of culture on their menu and alternate between them.”[2] As further noted in the Compendium: Cultural Policies and Trends in Europe: The Netherlands, “A strict division between the state domain and the commercial market …[is] no longer realistic.” Rick Van der Ploeg, Professor of Economics University of Cambridge and Fellow of European Economic Association further stressed,

“Subsidy should … be used to get a grip on the cultural market, in order to make artistically high value performances more popular, and utterances of popular culture better in the sense of a more artistic content. Cultural entrepreneurship would open up possibilities to reach a multicultural or similarly diversified audience.”

Rick Van der Ploeg, “Compendium: Cultural Policies and Trends in Europe” [3]

What is Cultural entrepreneurship? The Global Center for Cultural Entrepreneurship defines it as: “commercial ventures that connect creators and artists to markets and consumers. They create, produce and market cultural goods and services, generating economic, cultural and social opportunities for creators while adding cultural value for consumers.”[4] This entrepreneurship shifts the cultural sector’s focus on “the commercial techniques needed to develop new audiences and generate independent sources of income.”[5] One celebrated example of this is the Detroit Symphony (DSO). Led by world-renowned conductor, Leonard Slatkin, along with its president and CEO, Anne Parsons, and its players, the DSO has been “working to reinvent what it means to be a symphony orchestra in 21st century America, convincing new audiences that such an institution is an essential part of a city’s personality.”[6] In the past few years, DSO’s musicians have played everywhere from high school auditoriums in blue-collar suburbs, to a Salvation Army rehab center on the city’s southwest side. In June 2010, the symphony performed a concert at Orchestra Hall that included Bernard Herrmann’s nightmarish score for the movie, Psycho.

“As a wildly mixed audience of T-shirted kids, goateed hipsters and larking baby boomers watched Janet Leigh’s shower scene, the orchestra’s string section provided the movie’s signature series of jagged shrieks with a way-better-than-Dolby vividness.”[7]

Also important in DSO’s outreach endeavors is its 18th annual free “Concert of Colors” – a musical celebration of metro Detroit’s cultural diversity presented by a partnership of the Arab American National Museum, New Detroit, Detroit Symphony Orchestra, ACCESS and the Detroit Institute of Arts.[8]  One feature of the celebration: the symphony recently gave a concert at the Matrix Human Services Center, a former church in northeastern Detroit. The audience was a collection of approximately seventy residents of one of the city’s poorest neighborhoods, all of them African American, many of them “confronted with classical music for the first time.”[9]

“If it seemed like an awfully small audience for a performance led by one of the U.S.’s best-known conductors, the loud clapping and hearty cheering suggested that such music might have a future in Detroit after all…”

Okrent, “And the Band Played On.” [10]

These tactics mirror those of the Berlin Philharmonic, a continent away. While the Berlin Philharmonic is not currently struggling financially, its mission is undoubtedly influenced by the need to draw new audiences while eschewing the Western ethnocentric programming that frequently begets an elitist label. For the 2010 – 2011 season, programming themes address Hungarian Music, while Zukunft@BPhil, Berlin Philharmonic’s educational program, promises an “Alla Turca”[11] chamber music series which “offers an intercultural dialogue in the form of workshops for entire families and other young people.”[12] Another project is “Coro,” described by its creator, Luciano Berio – an experimental Italian composer — as “an anthology of different modes of ‘setting to music.’ “ School students, as well as adults from different areas of Berlin, will create text collages reflecting their own particular cultural heritages. These will form the basis of an instrumental and choral composition focusing on the interaction, but also on the individualities of the participants to create a multi-layered whole.”[13]

“It is like the plan for an imaginary city which is realised [sic] on different levels, which produces, assembles and unifies different things and persons, revealing their collective and individual characters, their distance, their relationships and conflicts within real and ideal borders.”[14]

Like the tapestry that allows individual colors and textures to work together to form the whole without losing their individual characteristics, so does music inspire harmony, mutuality and cohesion rather than an amalgamation of cacophony. With this program, one can “…celebrate culture as a form of spontaneous, as well as deliberate, expression and as what is common to the people of a community or a region as opposed to what divides them.”[15]

 


[1] As quoted in Hamilton, “Scruton’s Philosophy of Culture: Elitism, Populism, and Classic Art “.

[2] Bína, “Compendium: Cultural Policies and Trends in Europe: The Netherlands,” 8.2.1 page N 49

[3] Ibid, 4.1.

[4] Global Center for Cultural Entrepreneurship: http://culturalentrepreneurship.org/page1/page1.html

[5] Hagoort, “Cultural Entrepreneurship: On the Freedom to Create Art and the Freedom of Enterprise.”

[6] Okrent, “And the Band Played On.”

[7] Ibid.

[8] Kim Silarski, “Concert of Colors Expands,” in Detroit All-Star Revue returns with more local greats, ed. Aaron Barndollar (Detroit2010).

[9] Okrent, “And the Band Played On.”

[10] Ibid

[11] “Alla Turca” is an Italian phrase which translates to “Everything Turkish”

[12] Stefan Dohr, “Musikfest Berlin 10,” ed. Berliner Philharmoniker (Berlin2010).

[13] Ibid.

[14] Luciano Berio as quoted in Ibid.

[15] Williams, “Culture Is Ordinary.”

Marketing vs Advertising: Understanding the Differences

Posted by Lorraine Goodman on April 12, 2012
Posted in: Arts Marketing, Uncategorized. Tagged: Arts, Branding, culture, development, Marketing, performing arts. Leave a Comment

I recently encountered a situation typical among performing arts organizations: a PR and advertising department billing itself as a marketing department, obtaining

Image courtesy of Neutron, LLC.

great press coverage for noteworthy events, but missing the larger picture of developing loyal, long-term fans. Understanding the differences between PR and Marketing and the importance of ‘branding’ are critical to performing arts organizations’ success, especially in the not-for-profit realm. Certainly, advertising helps build brand awareness but it is consistent brand experience – developed by institutional marketing as expressed by the mission that helps sustain the organization, which in turns, aids fund-raising along with audience and organizational development. As Philip Kotler, the marketing guru and author of Marketing Management among dozens of other textbooks and books, said, “Brands are not built by advertising but by the brand experience.”[1] Performing Arts organizations that focus all ‘marketing’ efforts on selling tickets to specific performances are ignoring brand building and missing important opportunities.

Marketing is defined by the American Marketing Association (AMA) as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”[2] Advertising, however, is “The paid, public, non-personal [my italics] presentation, promotion or announcement of a persuasive message by an identified sponsor to its existing and potential customers.

While similar, the difference between the two lies in the emphasis: marketing is about providing something of value to the customer; whereas advertising is impersonal and focused on advancing the generic value as defined by the promoter. As David Meerman Scott writes in his excellent book, “The New Rules of Marketing and PR,” “Marketing must shift their thinking from the mainstream marketing to the masses to a strategy of reaching vast numbers of underserved audiences via the web.”

This is why understanding and incorporating social media into the marketing mix has become so important, especially to cultural organizations seeking to engage younger demographics. Social media promotes the brand, which in turn, encourages interaction.

Alex Fleming, marketing director at the Lyric Hammersmith in London points out, “…it’s hard to say that contact via social media has got us ‘x’ more ticket sales, but our audiences are definitely talking about us and through these conversations there’s more awareness of our work.”[3] This awareness is branding. And branding is marketing.

For a list of 5 things you can do TODAY to expand your brand, please CLICK HERE.

_________________________________________

[1] Philip Kotler, Marketing Insights from A to Z: 80 Concepts Every Manager Needs to Know, 2003

[2] “AMA Definition of Marketing.” American Marketing Association.
http://www.marketingpower.com/AboutAMA/Pages/DefinitionofMarketing.aspx. Retrieved 2012-4-7

[3] Elizabeth Davis, Embracing social media, The Stage, November 19, 2010 ,

http://www.thestage.co.uk/features/feature.php/30313/embracing-social-media

5 Things You Can do RIGHT NOW to Expand Your Brand:

Posted by Lorraine Goodman on April 10, 2012
Posted in: Arts Marketing, Development. Tagged: Arts, Branding, culture, Marketing, performing arts, social media, Wikipedia. 2 comments


  1. Create a One page Fact Sheet. (see below for link to an example) This sheet should include relevant information about your organization in a clean, neat, easy-to-read way. Make sure you include:
    1. Logo
    2. Name, address & contact information
    3. Size of venue (if appropriate)
    4. Mission Statement
    5. History Highlights
    6. Upcoming projects
  2. Prepare a Press Kit / EPK (Electronic Press Kit) – organized into a presentation folder. Include:
    1. One-Sheet
    2. Sample brochures from current season
    3. Photos
    4. Copies of best press
    5. DVD or thumb drive with select performance highlights
    6. Organizational promotion video (no more than 3 minutes, professionally produced)
  3. Wikipedia Page:
    1. Do you have one? If yes – do you maintain it regularly? Enlist volunteers or long-time board members to assist
    2. If you don’t have a Wikipedia page – you absolutely should! This is free web real estate perfect for you to archive your history. As a matter of fact, Wikipedia wants you – it has recently begun an initiative to expand its article entries related to Culture and the Arts.
    3. For a list of all performing arts topics currently sought, see:
      WikiProject Council/Directory/Culture
    4. For theaters, see:  http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Theatre
  4. Social Media: Curate your Facebook, Twitter, and YouTube pages :
    ** A future article will focus on Social Media Best Practices Strategies for Performing Arts organizations, but you can begin by making sure you:

    1. Have both a Facebook Fan Page and a Twitter Account
    2. Start collecting Fans and “Likes”
    3. Cross-brand across Social Media platforms
    4. Also consider: YouTube, Flickr, and Pinterest
  5. Create an electronic newsletter. (There are a number of programs at various price points with a variety of features. Check out: Constant Contact, MailChimp, Patron Mail, etc.)
    1. Do not send more than every other week
    2. Do NOT only share “Big News.” Write about activities that highlight your organizations leadership in the field – so search engines pick up your activities more readily.
    3. Should be informative about your activities with links for donations, ticket purchases, interesting articles about the organization and / or related interests.
    4. Try to include something fun: a restaurant review, a coupon for free parking, a trivia contest, etc.
    5. Include institutional donors on your email blast list

[1] For a sample Fact Sheet, CLICK HERE

Arts + Elitism Part 2

Posted by Lorraine Goodman on April 5, 2012
Posted in: Arts Advocacy. Tagged: allochtoon, culture, elitism, multiculturalism, performing arts, What is Art?. Leave a Comment

Historically, Art and Culture have been the purview of the elite. Who else had the time and resources? The grand works of Renaissance were created at the behest of rich families such as the Medicis; musical compositions were commissioned by the Aristocracy. It was only during the eighteenth and nineteenth centuries, with the advent of the Industrial Age and a shift in the Western World from monarchies to democracies, that a new, urban elite arose with the time and financial wherewithal to establish and support new cultural institutions such as opera houses and concert halls.”[1]

In the twentieth century, the leisure time available to much of the population of the Western World rose exponentially. Paralleling this was the rise of new expressions of culture, many of which supplanted the traditional: musical theater replaced opera, movies replaced theater, television replaced movies… With each wave of technological advances, new art forms emerged. Yet, our definitions of what constitutes Art and Culture have not evolved. Writing in the late 1950s, Raymond Williams, who along with Richard Hoggart, E.P. Thompson, and Stuart Hall initiated the intellectual movement in the U.K. that became known around the world as Cultural Studies, challenged “the traditional maneuver by which the gentry has privileged itself as the custodian of culture, thereby denying the possibility of a working-class culture.”[2] More recently, Andy Hamilton, who concurs with R. Williams, argues “elitism is the denial of populism, in a central sense of that term — the sense which rejects the possibility of better judgment in moral, aesthetic, and cultural matters.”[3] Dr. Ronald H.A. Plasterk — whose  “Art for Life’s Sake,” is the treatise on which much of current Dutch Cultural Policy is based — furthers the argument, by quoting a 1939 source that adds, “From this perspective, the arts are no longer barricaded within the boundaries of a museum or concert hall, but can be found on the streets, in a random building, in a simple utensil…”[4]

So, if “Art and Culture” is ordinary, in the sense that it “…is not a collection of special objects locked away in a museum,”[5] what is it? Surely, that is the crux of the argument – for if the goal is to save “Art and Culture” – we must define what “Art and Culture” is. Can any object be called Art simply because the creator says it is? Or instead, does ‘high culture’ refer solely to traditional Western European ideas of art, literature, etc.? On the other hand, Balinese gamelan influenced Debussy; African art inspired Picasso.[6] Ever since Marco Polo brought silk back from the Far East, and certainly even more so in the twentieth century, “examples of cultural transmission are legion,”[7] and should serve to remind us “how porous high culture is, in both directions, and how symbiotic the existence of all cultures is, especially in the globalised world.”[8] And yet while many a twenty-first century elitist would easily identify a Picasso as “Art,” would he or she do the same for African sculpture? Western definitions of Art and Culture reek of Cultural ethnocentrism; just as the use of the Dutch word “allochtoon” — long used in the Netherlands to describe people of non-western origin – implies a racist sort of ‘tolerance’ which masks a profoundly myopic approach to multiculturalism, so too does the Western definition of “Art and Culture.” “The notion of high culture in the western tradition embodies everything that is exclusive of other cultures and elitist within its own.”[9]

The only remedy, then, is to redefine Art and Culture to embrace grander notions. Certainly publications such as The New York Times now regularly cover all manner of music, dance and visual arts — including film and television. As arts administrators, our definitions of what constitutes “ART” must expand or our institutions will become obsolete.


[1] From Daniel Boorstin,  The Creators, a Histories of Heroes of the Imagination, Random House, 1992, as cited by Professor Dr. Giep Hagoort, “Cultural Entrepreneurship: On the Freedom to Create Art and the Freedom of Enterprise,” in Research Group Art & Economics, ed. Utrecht University (Utrecht, The Netherlands: Utrecht School of the Arts, 2007).

[2] Raymond Williams, “Culture Is Ordinary,” Resources of Hope (1958).

[3] Hamilton, “Scruton’s Philosophy of Culture: Elitism, Populism, and Classic Art “.

[4] Emanuel Boekman, Overheid en kunst in Nederland, 1939, as quoted in Dr. Ronald H.A. Plasterk, “Art for Life’s Sake: Dutch Cultural Policy in Outline,” (Dutch Ministry of Education, Culture and Science, 2008).

[5] Williams, “Culture Is Ordinary.”

[6] AC Grayling, “A Question of Discrimination,” The Guardian, July 13 2002.

[7] Hamilton, “Scruton’s Philosophy of Culture: Elitism, Populism, and Classic Art “.

[8] Grayling, “A Question of Discrimination.”

[9] Ibid.

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    • How the Salvation Army Raised $100-Million With $10 Monthly Gifts May 23, 2012
      Some 19,000 donors are now providing small gifts every month to help the charity provide food and shelter to the needy.
      Holly Hall
    • Video: The Biggest Challenge for Fundraisers May 16, 2012
      The "death of the unrestricted gift" and the struggle to get people to give more are top-of-mind problems facing charity officials we interviewed. Share your biggest worries.
      Cody Switzer
  • RSS American Express: CSR Now! with Tim McClimon

    • These 16 Historic Places Need Your Help Today! May 18, 2012
      Our last post focused on the four historic sites that are on the top of the list of 40 sites that are competing for $3 million in preservation grants through the Partners in Preservation Program in New York City (Brooklyn Public Library, Congregation Beth Elohim, New York Botanical Garden and Bartow-Pell Mansion Museum). Today, we're featuring the 16 si […]
    • The Bronx is Up?and So is Brooklyn! May 14, 2012
      As we enter the last week of voting for the Partners in Preservation Program in New York City (voting ends on May 21), the top four slots are held by two Brooklyn institutions and two from the Bronx. (These results may have changed somewhat over the weekend.)
    • Crowdsourcing Preservation May 7, 2012
      The term "crowdsourcing" is attributed to Jeff Howe who coined the term in a 2006 Wired Magazine article. The term, which Merriam-Webster Dictionary defines as "the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community rather than from traditio […]
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